We ship your ice cream via UPS to arrive for afternoon delivery on Tuesday through Friday (not including UPS holidays or the day following a UPS holiday). All shipments leave our plant on Mondays or Tuesdays to allow ground shipping transit to happen during business days. We guarantee that your ice cream will arrive frozen. If for any reason your ice cream does not arrive frozen, we will gladly reship your order or issue you a full refund.

There are no returns, modifications, or cancellations allowed on any orders once it has shipped.